Aerien Airport Services a contract partner providing hospitality services for Malaysian Airline System and its customer airline since 2000.

These services are aimed to ensure safety, compfort and relieve for passengers and special passengers on arrival, departure and transit.

Aerien is pround to provide this service as this is a forefront service to the national carrier.

To become a contract partner Aerien when thru a stringent selection process coupled wth extensive multi-skill service training programme for its staff at all level by Malaysian Airline System.

Our existence since is our testament of our commitment to strive towards providing quality services for Malaysian Airline System and its customer Airline.

QUALITY POLICY

The Company is committed to meet the airline industry requirements to ensure its customer's hospitality needs. To achieve this we strive towards quality assurance at all levels of our service for continuous improvement.

In ensuring customers' requirement are met, AERIEN shall strive for higher expectation in its management and operational procedures.

All employees of AERIEN shall participate in the implementation and uphold the policy of continual growth and success of the company.

QUALITY OBJECTIVE

Strive for total quality management and continuous improvement.

Ensure that the quality management system is consistent with the Airline customer needs and requirements.

Maintain knowledge, awareness and commitment to the quality management system at all times.


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