SF Airport Services Sdn. Bhd. (SFAS) was incorporated in 2000 as a vendor company for Malaysian Airline System to provide Baggage Handling Services.

SFAS has a pool of well trained staff both at Management and service level capable of handling a fully automated Baggage Handling System.

SFAS as vendor partner to Malaysian Airline System over the years jointly learned to effectively manage the Baggage Handling System bringing about accountability on the flow of baggage. Having understand this SFAS is ready to meet its ever evolving customer needs.

SF Airport Services Sdn. Bhd. is ISO certified MS 9001:2000 Quality Management System Requirement

Our Vision

Service towards customers needs.

Our Mission

Providing high standard of service and fulfilling the goals of our customer.

Quality Policy

We endeavor to achieve total customer satisfaction. We are committed to meeting and exceeding our customers' requirements for quality, reliability and efficient services through continual improvement and effectiveness of our Quality Management System.

QUALITY OBJECTIVE
We are dedicated to :

Implement and maintain an effective
management system in compliance with ISO 9001:2000

Develop and implement SOP to meet our high quality requirements.

Baggage Handling System (BHS)is operated in the most efficient way.

BHS is handled in a safe manner.

Ensure the security of passengers and aircrafts in compliance with IATA.

Comply with legal and policy requirements of KLIA.


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